Analyst Report

Nexthink named a ‘Customers Choice’ in Gartner® Peer Insights™ ‘Voice of Customer’ Report

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Nexthink has for the second year in a row been recognized as a “Customers’ Choice” in the newly released 2022 Gartner®️ Peer Insights ‘Voice of the Customer’ Report. Nexthink is one of the vendors to receive the highest overall rating of 4.6/5 as of September 2022, based on 198 reviews, with 93% of customers recommending Nexthink.

Customers’ Choice designation is assigned based on reviews by Nexthink customers. The highlights for Nexthink include:

1. Nexthink received the most 5-stars rating (121 5-stars reviews in total) as of 30th Sept 2022.
2. 93% of reviewers “Would Recommend”
3. Product Capabilities (4.6), Sales Experience (4.6), Deployment Experience (4.6), and Support Experience (4.7).

Customers are describing the benefit of Nexthink in the following way:

• With Nexthink we are able to see, decide and react faster
• Thanks to Nexthink we were able to increase the quality of our workplace organization
• Insightful reporting leads directly to cost avoidance and improved mean time to resolve
• Nexthink has transformed the way we deliver IT Support

Check out more reviews at Gartner Peer Insights.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring and Observability, Peer Contributors, 30 November 2022

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.