Partner with the Best DEX Professionals Available
2M
Endpoints Managed
50+
DEX Experts
93%
Satisfaction Rate
24/7
Operating Globally
Elevate Your Organization’s DEX Maturity
Whether driving transformation, reducing disruption, or increasing employee satisfaction, partner with Nexthink Accelerate to efficiently deliver your desired outcomes.
Premium Support
Premium Support
A dedicated Support Account Manager will manage all your support tickets, expedite escalations, and provide regular communications for a streamlined experience.
- Unlimited support hours
- Contact your Support Account Manager by dedicated phone number and VPN access
- Over 95% customer satisfaction rating
- 24/7 support worldwide
ACTIONABLE INSIGHTS
Actionable Insights
Skilled analysts transform experience data into actionable insights.
- Dedicated point of contact for (service delivery manager)
- Weekly updates against an agreed upon set of defined metrics and analysis of reasons and recommendations
- Provide Deep Dive Analytics report
- Provide DEX Score benchmarking and trending reports
- Conduct initial Ticket analysis to find automation ideas
Strategic Automation
Strategic Automation
Scale custom content and automations for continuous improvement.
- Develop Portal Modules, Remote Actions, Scores, Campaigns
- Configure Investigations and Alerts
- Update App Experience Configs
- Provide NXQL/NQL to extend Nexthink Dat
Platform Optimization
Platform Optimization
Rely on the professionals to ensure the health and hierarchy maintenance of your platform.
- Continual assessment of deployment to ensure optimum performance
- Daily checks on Platform Health metrics
- System configuration (Nexthink roles, profiles, accounts, hierarchy)
- Address technology integration issues
Fast Track Your Success with Nexthink Accelerate
Nexthink Accelerate, a digital employee experience subscription service, connects you with the proven experts, technology, experience, and focus needed to accelerate achieving the benefits of Nexthink.
